DELIVERY & RETURNS
DELIVERY
DELIVERY
All orders placed over the bank holiday weekend will be shipped from the 26th May.
Orders under £25
Tracked 48 Hour Delivery: £3.35
Tracked 24 Hour Delivery: £3.95
Orders £25+
Tracked 48 Hour Delivery: FREE
Tracked 24 Hour Delivery: £3.95
You will be provided with tracking details once the shipment has been dispatched from the Roastery.
We offer same-day dispatch for orders placed before 11 AM. Orders received after this time will be dispatched the following business day, excluding weekends.
*At the moment we only ship to the UK, however we hope to offer international delivery in the near future so watch this space!
Returns
Returns
We hope you will be delighted with your purchase from us. However, if you would like to return your goods for whatever reason, please see the below guidelines:
Non-consumable goods
We will accept returns of any equipment or faulty goods. Equipment or merchandise must be returned unused in its original packaging to us.
Consumable goods
Whilst we want you to be happy with your coffee, as it is a consumable product we will only replace or refund coffee if it is faulty or damaged in any way. This is subject to assessment by Decaf Coffee Club, upon the return of the item.
In order to return items please contact us by email on: hello@thedecafcoffeeclub.com or via our website contact form.
All returned items must be sent to Decaf Coffee Club Ltd, Unit 2B, Tall Trees Estate, Bagendon, Cirencester, Gloucestershire, GL7 7JE, UK
Please see our Terms & Conditions for our full refund policy.
